Returns & Exchanges

Returns/Exchanges:

In most cases we will offer an exchange or store credit refund. Inquiries must be made within the first 7 days of when the item was delivered according to the tracking. Any time after, we are not obligated to process an exchange or refund. Any unauthorized returns or exchanges WILL NOT be accepted. ALL SALE ITEMS ARE FINAL SALE.  

How does store credit/shipping work?

If the customer chooses to send back a item the customer is responsible for the shipping cost back to our warehouse.  Once the store credit is used the customer must pay the shipping fee to have the new items selected shipped.  We will provide a invoice via email for any shipping charges. All shipping fees must be paid before the new selections are shipped.

To inquiry more about an exchange or store credit please email info@frombritt.com or call our office (678)396-5826.